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Ray Williams Funeral Home

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Topic

Staff Professionalism & Compassion

94.7% positive

Across 51 reviews of Ray Williams Funeral Home in Tampa, FL, staff professionalism & compassion appears in 19 reviews (94.7% positive), from 2015-05-14 through 2026-05-16.


Key findings

  • Staff Professionalism & Compassion mentioned in 19 of 51 reviews (37.3%)

  • 94.7% of Staff Professionalism & Compassion reviews are 4 or 5 stars

  • Average rating in Staff Professionalism & Compassion reviews: 4.8★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    95%18 mentions
  • Courtesy & Friendliness

    58%11 mentions
  • Communication & Updates

    42%8 mentions
  • Scheduling & Booking Ease

    21%4 mentions
  • Responsiveness & Speed

    11%2 mentions
  • Technical Knowledge & Expertise

    5%1 mention

Reviews mentioning staff professionalism & compassion

February 27, 2026

Mercedes Paris

Ray Williams Funeral Home provided incredible support for my family and me during a very difficult time. I want to give a special thank you to Jeffrey Rhodes, who went above and beyond to guide us; his leadership and care made a world of difference. The entire staff was exceptional, professional, patient, and filled with human warmth. They took care of every single detail with impeccable respect, making us feel supported and at peace throughout the entire process. We are deeply grateful to the entire team for making such a painful journey much easier to bear.

November 10, 2025

Audrey J

This is a Real Place to find a piece of Mind...When it comes to final arrangements Mr. Jeffrey Rhodes and Staff are so caring and professional and Do have a great amount of respect when dealing with the Families of those preparing for final arrangements...Once again I speak from the Past years of dealing with The issue of laying family too rest from Ray Williams funeral home 🏡Being the place to come when I was doing business with Mr.Rhodes and Staff God bless Everyone Abundantly.,.I pray that every one Be Blessed

September 1, 2025

Nadz- On

To the staff of Ray Williams Funeral Home, my family and I truly felt we were in good hands. From the moment you picked my mother up from the hospital until the conclusion of her service, the communication was impeccable. The warmth and care in your voices, along with your patience in accommodating the changes we needed, brought us great comfort. A special thank you to Maressa—you made me feel both comfortable and confident that everything would be handled with care. The way you explained each step of the process put my mind at ease during a very difficult time. I would highly recommend Ray Williams Funeral Home to anyone in need of compassionate and professional services.

December 23, 2024

Dominique Mims

Ray Williams did a fantastic job with my Daddy. He looked exactly like himself. I couldn’t be more pleased. Jeffrey and his team are the best!!

December 15, 2024

MS Lowman

I buried my mother today. I’m so thankful our family choose Ray Williams to handle the care of her. The professionalism and care was top notch. Donisha, Maressa, and Mr. Jeffrey L. Rhodes did an incredible job handling our request meticulous and delicately. While we hope and pray no other family member goes anytime soon, when that time comes we will definitely without question choose this funeral home to handle the process.

September 14, 2023

Nichol Poyntz

The staff at Ray Williams Funeral Home is great! My mom passed away in FL and I requested to view her body before cremation. They waited for me to travel to Florida from Michigan and they took care in the way they set up my viewing. I was grateful for their empathy, care and humanity. Definitely a class act business!!

August 17, 2023

Larry Hordge

Very Professional

March 22, 2023

F S

Professional and highly recommended.

November 20, 2022

JEROME L GREEN

"Mr. Jeffrey Rhodes and his staff treats everyone like family." God Bless!!!

March 26, 2021

Argelia Williams

The staff truly are amazing.

September 29, 2020

Amy Hazelwood

HORRIBLE EXPERIENCE!!! I was highly recommended to Ray Williams funeral home after I was notified that my 27 year old son was found dead in his apartment after 4 days. I called the funeral home and was resassurred that not only would the director meet me at the hotel I was at but also help me find someone to clean out my son's apartment, which no mother should have to experience such a scene. I was "stood up". Not only did they not show to my hotel but I wasnt even given a courtesy call to reschedule. When I did call to see what the delay was, I was put on speaker phone for the whole office to hear as I expressed my disappointment with the way the whole process was handled. I was told I was overreacting and needed to go elsewhere...as if this were a hair salon. This business should be ashamed of the way they handle clients, truly a horrible experience!

June 2, 2020

Rosalyn Willingham

Jeffrey Rhodes and his staff treats everyone like family. I highly recommend Ray Wms. Funeral Home to anyone during their difficult time of having to make final plans for a love one.

February 29, 2020

Casandra Murphy

Staff members are awesome

February 14, 2020

Angela Brown-Carr

I would like to thank everyone at Ray Williams Funeral Home for their superb care in handling my grandmother's remains. They were professional, understanding, timely and did everything they said they would do. Thank you!

January 29, 2020

Jayla Ballard

Jeffrey has buried some of my family members never a disappointment

May 22, 2019

Felecia Haley

Jeffery and his staff did an outstanding job on my dads service, they took a lot of worries off my family at our time of sorrow. Thank you

August 5, 2018

Shayla Fong Sam

Mr. Jeffrey Rhodes and his staff were friendly, compassionate, kind, and professional from start to finish. The entire staff provided outstanding service! They handled everything with the sensitivity and ease during this difficult time for me. At times I had to sign off on documents to complete everything and it was very difficult. I never felt rushed, or like it was business as usual. All the logistical items were clear, and they took the time to explain everything in detail. All of the arrangements were perfectly organized. They definitely took my feelings and emotions seriously and that was very much appreciated.

July 18, 2018

Regina Nelson

Professionalism and excellent service

May 14, 2015

Mo Kirk

Always polite and inviting. They give your loved one the utmost respect and devotion. The entire staff is ready to serve and professional.